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Returns & Exchanges

FREE RETURNS & EXCHANGES

Wanted another lippie instead? Our goal is 100% customer satisfaction, so when you return something purchased from milanicosmetics.com, if for any reason you are not happy with your purchase, we will (at no cost to you) gladly refund or exchange your product within 30 days from the date of purchase. Simply follow the below instructions to return the unused portion of your item:

  1. Give Us A Shout 
    Call our customer service team at (866) 789-8002 or send us an email to customerservice@milanicosmetics.com.
  1. Print It   
    We will provide you with a prepaid return label via email.
  1. Pack It Up
    Make sure your items are securely packed. Print the label and affix it to the top of your package and send it our way.
  1. Mail It
    Once we receive your item we will process your request. For refunds please allow 7 to 10 business days to appear on your credit card statement

IS SOMETHING DAMAGED?

Lipstick squished? Face powder crumbled? If your item arrived damaged, you may return it for a refund or exchange if it was purchased from milanicosmetics.com. If your item was purcahsed from one of our authorized retailers, please contact the location of purchase for information on their return/exchange policy.  

NOTE: We do not offer free returns on orders shipped using forwarding services. 

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